CASE STUDY:
Managed Services Solutions

 
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THE CONTEXT

Our client is an international development social enterprise, focused on economic growth, strengthened healthcare and improved financial management and governance.

They faced several recruitment challenges, hindering their ability to build a strong, cohesive team, including:

  • High recruitment costs

  • Unsatisfactory time to hire

  • An underperforming internal recruitment team

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OUR SOLUTION

A Managed Service solution, with a dedicated Account Manager. This included, but was not limited to:

  • Creating, posting and managing online advertisements

  • Market-mapping and headhunting recruitment projects (national and international)

  • Extensive preliminary interviews of identified candidates, before CV submission

  • Providing salary advice and sharing key market intelligence

  • Coordinating client interview process and attending as a panellist at both internal and external interviews

  • Supporting salary negotiation process

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THE OUTCOME

  • 55% cost savings

  • A significant reduction in time to hire – from 50 down to 28 days

  • The appointment of 26 roles in the first 6 months (16 externally appointed, 10 from internal talent)

Given the success of the partnership, our client extended the initial 6-month contract by a further 18 months to continue supporting their recruitment activity.